How do I make a Customer/Member Inactive or Active in QuickBooks?

Modified on Mon, May 16, 2022 at 1:13 PM

1. Log in to your QuickBooks company file


------------------------------------------------------------------------

2.  From the Main Menu/Dashboard - Click on your Customers/Members



------------------------------------------------------------------------


3. To make a Customer/Member Inactive, Click on the Gear Icon above your Action Items and then select 'Include inactive'. 

* Please note that this is the Gear Icon above your Customer/Member List and not the one at the top right hand corner



------------------------------------------------------------------------


4.  To Re-Activate a Customer/Member that has been made inactive (after the above steps have been completed), click on the Drop Down Manu next the Customer you want to make Active, and select 'Make Active'



  

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article