Can I pause a Subscription in QB EzPay?

Modified on Mon, May 7, 2018 at 12:08 PM

Unfortunately, at this time there is no way to stop/hold a recurring billing function from happening. If you need to stop a payment(s) in the meantime, here are a few things we could recommend to help (in order)

  1. On the day that the transaction happens, go into your Unsettled Transactions Report and Void the transaction.
  2. If the transaction already goes through, go into your reports, find the transaction from that date and refund the transaction.
  3. Cancel the subscription and set it back up for one month later.


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