How do I manually charge a Member for a missing monthly payment?

Modified on Wed, Jun 26 at 12:16 PM

1.  From the Main Dashboard in the Payments Portal, click on the Members Tab.



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2.  Find the member you want to charge from the list, and click on the 'View' button.



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3.  Click on the 'Charge Member' button




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4.   After the payments form opens, complete the following fields:


   A.  Payment Method:


B.  Payment Type:


C. Invoice Number - (ORACLE Users - Please be sure that this field is completed so the transaction can match back correctly)


D.  Amount to Process:


E.  You can send the Member an Email Notification for the transaction if needed by checking on the 'Payment Notification' box.


F.  To finalize the Transaction, click on the 'Process Payment' button




           




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