How do I Refund a Payment? (Corporate Clubs)

1.  From the Home Page, click on the Member Tab

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2.  Find the member you want to refund, and click on the 'View' button.

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3.  In the left menu, click on the Transactions Tab

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4.  Find the transaction you want to refund, and click on the arrow to the left of the transaction to open.

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5.  Once the transaction is open, clcik on the 'Refund Transaction' button 

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6.  The refund window will automatically default the transaction total that was originally processed.  Verify the amount in the total before processing.

** Please Note ** If you need to create a Cutom/Partial Refund amount, you can do this by selecting the radio button next to 'Custom Refund Amount' and entering the amount.  Any amounts entered here, cannot exceed the orginal amount of the transaction that was processed.

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7.  If you want to send the member an email transaction receipt for this refund, click on the 'Send an Email Receipt' checkbox.  If there is an email on file for this member, this will automaitcally be filled.  If it is blank, please fill in the appropriate email.

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8. Click on the 'Refund Transaction' button to complete.