How do I Charge a Member for a Missing Fuel Payment (Stored Payment Method Available)?

Modified on Fri, Jul 19 at 12:16 PM


1. From the Payments Portal Dashboard, Click on the Reporting Tab > Dockside Payments




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2. If needed, filter your selection by choosing a Date Range, Dock Location, and Status (Paid/Unpaid)




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3. Once you've found the transaction you were looking for, click on the Reservation # to open




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4.  If this member has other Payment Methods available, simply click on the 'Charge Member' button to access additional forms of payment.




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5.  Once the Payment Screen is open - 


(The Amount that was not able to be charged at the dock, will default to the Amount to Process)


 Next, select the Payment Method you want to charge to, and then Click on Process Payment to complete the transaction





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5.  The status next to the member will now show as 'Paid'  

























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