How do I Edit a Scheduled Payment? (Franchise Only)

Modified on Tue, Jun 25 at 3:18 PM


1. From the Payments Portal Dashboard, Click on the Members Tab




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2. Find the Member you want to Add the Payment Method to, and then click on the 'View' button




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3. From the Member Menu, select Scheduled Payments





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4. Click on Edit Schedule under Active Scheduled Payments 





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5. Update/Edit the information under the Edit Scheduled Payment window.  


** Please Note **  Payment Method and Payment Amount edits can be made at anytime and will update the subscription upon saving your changes.  However, Subscription Start dates cannot change after the Subscription starts (first payment is processed).  If you need to change the Subscription Date, you would need to cancel the subscription and start a new one.  Please see our Help File on How to Create a Subscription for more help.





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6. After all changes have been made, click on the 'Save Scheduled Payment' button






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