How do I Cancel a Scheduled Payment? (Franchise Only)

Modified on Tue, Jun 25 at 3:13 PM

1. From the Payments Portal Dashboard, Click on the Members Tab




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2. Find the Member you want to Add the Payment Method to, and then click on the 'View' button




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3. From the Member Menu, select Scheduled Payments




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4. Click on the 'Cancel Payment' button under the Schedule you want to stop running.





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5.  Click on the 'Confirm' button to Complete




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5.  The Payments Portal will have a pop up message appear to confirm that the Scheduled Payment was Cancelled.





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